Regarding the protection and handling of personal information:
Ohayo Travel Corporation (hereinafter referred to as “the company”) maintains policies to protect and make use of the personal data that it collects in order to provide its services.
- Personal Information Protection Policy
The company is committed to enhancing the protection of customers’ personal information through the adoption of the policies below, the establishment of personal information protection systems, and by impressing on all employees the importance of the proper handling and protection of personal information.
- Management of Personal Information
The company will maintain accurate and up to date customer information. Moreover, to prevent the unauthorized access, loss, destruction, alteration, or release of customers’ personal information, it will employ data security and management systems, in addition to thoroughly training its staff in the necessary procedures. Furthermore, the company will securely handle customers’ personal information through the implementation of appropriate safety measures.
- Purpose of Using Personal Information
The company will record customers’ personal information, including names, e-mail addresses, and phone numbers, for the purposes of responding to customers’ requests. However, the company will not use this personal information for any purposes other than those for which the information is provided.
- The company will use the personal information that it collects to send emails and documents to customers, and for the purposes of contacting customers, providing guidance, and answering customer questions.
- Prohibition of the Disclosure or Provision of Personal Information to Third Parties
The company will handle customers’ personal information appropriately, and will not disclose personal information to third parties, except in the following cases:
The customer grants his or her permission.
The company must disclose personal information to another company entrusted with fulfilling a customer’s request.
There is a legal necessity to disclose personal information.
Personal Information Security
The company has taken all available measures to guarantee the accuracy and security of customers’ personal information.
- Enquiries Regarding One’s Own Personal Information
The company will respond to customer inquiries and requests to amend or delete their own personal data after confirmation of the customer’s identity.
- Parliamentary Acts, Legal Compliance, and Revision
The company will revise and improve this policy in accordance with any and all Parliamentary acts or basic Japanese laws that apply to the personal information in its possession.
Published on November 1, 2018
Update on January 1, 2019
Update on April 1, 2019 (contact address)