Tokyo Tourist Information Center started trial on a new service: “Accessible Tourism Counter”
Basta Shinjuku is the name for the main bus terminal at Shinjuku Station. You could reach accessibility inforation, you could rent a wheel chair or a stroller there. I wish one day every tourist information are ready to answer regarding accessible tours, transportations, accommodations, etc.
(Information comes from the release by Tokyo Metropolitan Government on 26th August 2019, http://www.metro.tokyo.jp/tosei/hodohappyo/press/2019/08/26/11.html)